Shipping policy
Thank you for shopping with us! We’re committed to getting your order to you quickly and efficiently. Please review our shipping policy below:
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
*Please note: During high-volume periods (e.g., holidays or sales), processing times may be slightly longer.*
Shipping Rates & Delivery Estimates
We offer the following shipping options:
Standard: 3-4 business days
0lb -1lb - $11.99
1.1lb-5lb - $14.99
Over 5lbs - $17.99
Economy: 5-8 business days
0lb -5lb - $9.99
5.1lb -70lb - $14.99
Orders over $150 ship free
*Delivery times are estimates and may vary depending on your location and carrier delays.*
International Shipping
We currently ship to select international locations. International shipping rates are calculated at checkout based on your location and package weight. Customers are responsible for any customs, duties, or taxes that may apply.
Order Tracking
Once your order has shipped, you will receive an email with a tracking number. Please allow 24–48 hours for the tracking information to update.
Lost or Damaged Packages
We are not responsible for lost or stolen packages once they are marked as delivered by the carrier. If your package is lost or arrives damaged, please contact us at expectgreatness@rivalfitgear.com within 7 calendar days of delivery, and we’ll do our best to assist.
Contact Us
If you have any questions about your order or shipping, please contact us at expectgreatness@rivalfitgear.com. We're happy to help!